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Enhancing User Experience on Our Learning Platform: A Significant Update to the Course Page

Enhancing User Experience on Our Learning Platform: A Significant Update to the Course Page
A 3 min read

At e-GMAT, we are committed to continuously improving our platform to provide you with the best learning experience. We are excited to share a significant improvement made to the course page, aimed at addressing user feedback and optimizing usability.

The Issue: Accidental Pane Openings

Previously, when users moved their cursor to the extreme left or right of the screen, two panes would automatically appear – a pane with activities on the left and a pane with forums and notes on the right. While these panes were intended to provide quick access to valuable resources, they inadvertently caused frustration by frequently opening unintentionally. This not only disrupted the learning flow but also detracted from the overall user experience.

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The Solution: Introducing Fixed Access Buttons

To resolve this issue, we have implemented a change that replaces the automatic opening of these panes with fixed, small buttons. These buttons are now strategically placed and clearly visible, allowing users to open the panes only when desired. This change empowers you with control over when to access activities, forums, and notes, significantly reducing accidental openings.

Quantifiable Impact

The results of this update have been impressive:

  • Reduction in Accidental Openings: We observed a significant reduction of 25-30% in accidental openings of the panes. This means fewer interruptions during your study sessions.
  • Decrease in Server Load: With fewer accidental activations, the server load for the associated services has decreased by approximately 30%. This improvement not only enhances platform performance but also contributes to a smoother user experience.

User-Centric Approach

This update underscores our commitment to a user-centric approach in our product development. By listening to your feedback and understanding the pain points, we have made a thoughtful change that enhances usability without compromising on accessibility to important features.

Visual Guide: Before and After

To help you better understand the improvement, here are some visual comparisons of the course page before and after the update:

Before


After

Conclusion

We believe that these improvements will significantly enhance your learning experience on our platform. By giving you control over when to access additional resources, we aim to provide a more focused and efficient study environment. We are grateful for your feedback and will continue to make user-driven enhancements to support your learning journey.

Thank you for being a valued member of our community. If you have any questions or further feedback, please do not hesitate to reach out to our support team.

Happy Learning!

The e-GMAT Team

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