Payal Tandon
Co-founder, e-GMAT
Welcome to e-GMAT Support!
I am Payal, Co-Founder of e-GMAT.
Feel free to ask any Query.
Thank you for your query.
We will be contacting you soon on

e-GMAT’s 7-day Money-back Guarantee (100% Refund)

e-GMAT’s 7-day Money-back Guarantee (100% Refund)
A 2 min read

At e-GMAT, we want you to love our courses. Hence, we offer a 7-day money back guarantee to every student. That way, you get to experience the course for a week and if you don’t think this is the right course for you, we will be happy to issue a full refund. Read through this article to understand the features of the guarantee.

7-day Money-back Guarantee - 100% Refund

Why Money-back Guarantee? To enable Risk-free purchase for you

Our GMAT Online course comes with advanced tools and features such as xPERT AI, PACE architecture, Scholaranium 2.0, AI-driven Study Planner tool etc. While these tools have a proven track record (e-GMATers delivered 3 out of every 5 reported 700+ scores on GMAT Club in 2022), we want to give you a chance to experience them before you fully commit to the course.

Note that e-GMAT is one of the few companies in the world that offer a full refund. Most companies do not offer a refund at all, while some of the ones that do, deduct a processing fee. At e-GMAT, we don’t charge you for trying our courses.

So, with this 7-day money-back guarantee, you can purchase any of our courses, and experience the features firsthand, for 7 days. In the unlikely event that you don’t like the course, you can get a 100% refund. This allows you to purchase our course without any risk.

Terms to avail the 7-day Money Back Guarantee

We will refund your complete course fee, if you inform us, within 7 days of your purchase date, that you are not satisfied with the course.

Note that you will not be eligible for a refund if you have done any one of the below.

  1. You have accessed the course for more than 7 hours (note: in 7 hours you can easily watch 16 video lessons).
  2. You have attempted more than one SIGma-X Mock Test.

Note, we do this only to prevent abuse.  All our instructors who teach you the concepts are also the creators of e-GMAT courses. We believe no one can explain the concepts better than the creators themselves. Each faculty in e-GMAT does 100+ hours of research every month to make our courses impeccable. 

Process to avail the 7-day Money Back Guarantee

All that you need to do is drop us an e-mail at support@e-gmat.com (within 7 days of the purchase) to submit your request for a refund. We’ll check your eligibility and initiate the process for the refund within 24 hours.

Feel free to log in to our free trial here – to evaluate the content.

Write to us at support@e-gmat.com if you have any questions regarding this.


About The Author

Payal Tandon, co-founder and COO of e-GMAT, has revolutionized GMAT preparation through her innovative, process-driven teaching methodology that has helped over 50,000 students achieve their dream scores since 2010. From the very beginning, Payal laid the foundation of e-GMAT's success by instilling a process-driven approach to GMAT preparation, becoming a Six Sigma aficionado who believes in "doing things right the first time.  Her quantifiable impact speaks for itself: on GMAT Club—the largest online GMAT forum—she is ranked as the #1 rated GMAT expert globally, with e-GMAT maintaining over 1,800 reviews and Payal sustaining a 4.8/5 instructor rating as of 2024-25.  Payal holds a Bachelor's degree in Chemical Engineering from the prestigious BITS Pilani and brings analytical rigor from her engineering career at Honeywell, where her experience managing complex projects—including multi-million dollar NASA programs—instilled the systematic precision she now applies to GMAT instruction.  Her GMAT expertise spans across all sections of the test, with particular specialization in verbal sections where she pioneered her signature "pre-thinking strategy" for Critical Reasoning, while also introducing a novel framework of six core "process skills" for Quantitative reasoning and innovative approaches for the new Data Insights section that help students systematically tackle problems rather than relying on brute-force repetition.  Passionate about education, Payal left her lucrative engineering career to pursue her vision of making quality GMAT preparation accessible to all, believing that students should "give 200% or don't take on the task at all"—a philosophy that permeates every aspect of her teaching.  Her success metrics speak volumes: e-GMAT delivers more 700+ scores than any other prep provider, with students consistently crediting her strategies for dramatic score improvements. She has authored over 2,000 GMAT practice questions, conducted 1,000+ hours of webinars, and regularly contributes strategic articles to the e-GMAT blog.