Frequently Asked Questions

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Course Related Queries
What is the profile of e-GMAT experts?
Do you provide Official questions (OG and GMATPrep) to us?
Can I ask for a refund, if I don't like the course?
What is Scholaranium?
I want to compare one of your online course offerings with the corresponding live prep course offering. How can I do that?
What are the free sessions that you offer? How do I get the recordings?
How many questions do you offer in your course?
Where do I find the details of a course?
See all 8 Questions
Support Related Queries
How do I avail the score improvement guarantee to claim a refund if a Live Prep course did not work for me?
Do you provide admission consulting?
Do you provide support over a phone call?
How can I ask queries/doubts related to your course?
How can I ask queries related to Official questions?
See all 5 Questions
Access Related Queries
How do I activate the 800 score mock tests subscription that is a part of my course purchase?
Where do I get the list of all articles?
How do I activate the GMAT Club Tests subscription that is a part of my course purchase?
How do I access the study plan?
How do I use my package effectively?
How do I check what all is available for me in the purchased product?
How do I access my course?
How can I access the notes that I took while solving questions?
Can I re-attempt attempted questions on Scholaranium? If yes how?
How do I use the skill data section of Scholaranium?
How can I take custom quizzes in Scholaranium?
See all 11 Questions
Preparation Strategy Related Queries
Do you provide strategy advice while students prepare?
I'm facing timing issue while solving questions.
When should I start solving the OG questions?
When should I start using Scholaranium?
When should I take the Verbal Workshop?
When should I move to the next topic in the course?
Is it ok if I do CR before RC?
Is it advised to prepare Verbal and Quant parallel?
Is it advised to prepare two Verbal sections parallel?
Will you provide any study plan for preparing?
What is the right order in which I should attempt the various sections?
How should I start my preparation?
See all 12 Questions
Live Sessions Related Queries
How do I know when a live session will happen?
How to join a live session?
What are the benefits of live sessions? Why should I join a Live course?
I have two live sessions scheduled at the same time. Which one should I attend?
Can I attend multiple live sessions?
How do I access the recordings of the live sessions?
Do I need to register for a live session?
See all 7 Questions
Technical Queries
What is the ideal internet speed to access the course?
How can I access the course on my mobile/iPAD?
What is the ideal internet speed required to attend a live session?
I have attempted the concept file, but now I wish to revise only selected portions of the concept file.
Extension & Upgrade Related Queries
Do I need to pay complete amount if I choose to upgrade?
How can I upgrade my course and what is the fee for the same?
Will I get a score improvement guarantee when I upgrade from Online to Live Prep?
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If you need any kind of assistance or guidance please email us at support@e-gmat.com
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Payal Tandon
Co-founder, e-GMAT
Welcome to e-GMAT Support!
I am Payal, Co-Founder of e-GMAT.
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