HR Operations
(Specialist/Sn. Associate)

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As an HR Operations Specialist/Sn. Associate, you will be responsible for supporting to support the entire employee lifecycle that starts from the recruitment of an employee till the exit.

You will be handling our unique hiring process that ensures each candidate has a fantastic hiring experience. After recruitment, the new employee expects a smooth onboarding process, for which you will be responsible. Once the employee is onboarded, you will manage the training program to ensure that the employee can get started on their objectives. Thus completing the first phase of the employee lifecycle.

Also, you will be instrumental in designing and implementing multiple employee engagement programs within the company so that employees remain connected, motivated, and energetic. These engagement programs directly/indirectly impact the company culture, and accordingly, such internal culture-building activities will be your prime responsibility.

1. About the Job

2. About e-GMAT

e-GMAT is on a mission to make online test prep for diligent students more effective than studying with a private tutor; in fact, we are well on our way on this mission. We plan to achieve this by building technology that, when combined with our teaching pedagogy, makes learning more effective and personal, powering customer success. The stupendous success of our students is a testament to the success of our strategy and of 10-years of investment in pedagogy and technology. Two metrics demonstrate this success:

  1. 700+ scores verified:  We have delivered more 700+ scores – about 10X as many as the average GMAT Club partner.  In fact, in 2021, we delivered 55% of all 700+ scores reported on the GMAT Club. Students from the remaining nine partners together accounted for 45% of the scores. 
  2. Success rate: Statistically, only 10% of students score 700+. However, our Last Mile Push program has a success rate of 80% and a median score of 725. A majority of the 20% who fail end up being successful in a subsequent attempt. Bottom line – we have created a system that practically ensures success if you hit our internal metrics. 

3. Key Responsibilities

  1. Recruitment: 
    Executing the entire workflow of recruitment is one of the most important responsibilities that include obtaining department requirements, creating an overall recruitment plan and transparent tracking mechanism, scheduling interviews, providing an offer, and conducting initial background check.
     
  2. Onboarding & Training: 
    A simple and precise onboarding plan provides a wonderful experience for a new employee.  You will be responsible for planning and execution of the same.


    Once onboarded, every employee needs to go through the required training such as MS Word, PowerPoint, Excel, Teams, etc., as well as the functional department training.   While you will be responsible for imparting the required training pertaining to the MS office, you will also manage the functional training that will be done by specific departments. 

  3. Employee Engagement
    Identifying opportunities for engaging employees such that they are motivated to contribute to the company’s objective is particularly important function. You need to identify these engagement categories and based on the type of engagement requirement, you need to plan the activities accordingly. Activities may be related to rewards/recognition, providing autonomy, support, transparent feedback, or a comfortable platform where employees can propose ideas and can see the results.


  4. Propagating Company Culture: 
    By doing engagement programs or by creating social media platforms such as Yammer, you can build the company culture internally.  In order to ensure the propagation of the same on the external channels, you should continually monitor websites such as Glassdoor to bring to the attention of the appropriate leaders both positive and negative feedback about the company so that feedback can be taken in a constructive manner and responded to appropriately.

  5. Administration: 
    In e-GMAT, we use data for our decision-making processes. That’s why you also need to create/update employees' databases in an organized fashion so that you can take the decision methodically. You can also enhance the processes for your most of the work while creating the predictive process where you can create different categories of FAQs, forms, guidelines, policies, etc., to smoothen the process. 

4. Key Skills

You will have an enormous amount of opportunity to grow in this role and to do that you should have the following skillset. 

  1. Excellent soft skills: 
    • Excellent verbal, written, presentation, and interpersonal skills
    • Confidence
    • Relationship building
  2. Mindset: 
    • Process Oriented
    • Data driven
  3. Time-Management: 
    • Ability to multitask
    • Ability to meet deadlines
  4. Tool Knowledge: 
    • MS Office Suite
    • Google sheets
    • Ability to learn new tools as they are introduced

We are looking at candidates with experience of 1 to 3 years. You must have an undergraduate degree, with a proven academic record as indicated by a solid GPA.

The following are not required, but you get extra credit for the same:

  1. Bachelor’s and/or Master’s degree from a top university/college  
  2. Stellar scores in one or more of CAT/GMAT/GRE/SAT/ACT
  3. Prior HR Operations experience

Note: Please feel free to apply even if you do not meet all the above criteria.

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Delhi, Bangalore

HR Operations
(Specialist/Sn. Associate)

Delhi, Bangalore

1. Compensation

Commensurate with experience and at par with the best in the industry.

  • Fixed component: INR 5 to 7 LPA
  • Performance Bonus: INR 0.5 to 2 LPA


2. Location

  • Remote (Currently because of Covid)  
  • Optional - Delhi or Bangalore (post-Covid)

3. Recruitment Process

The recruitment process is based on multiple rounds of assignments and interviews.

5. Compensation and Recruitment Process