{"id":26150,"date":"2020-01-09T18:17:57","date_gmt":"2020-01-09T12:47:57","guid":{"rendered":"https:\/\/e-gmat.com\/blogs\/?p=26150"},"modified":"2020-01-09T18:57:10","modified_gmt":"2020-01-09T13:27:10","slug":"e-gmat-in-2019-reminiscing-the-year-that-was","status":"publish","type":"post","link":"https:\/\/e-gmat.com\/blogs\/e-gmat-in-2019-reminiscing-the-year-that-was\/","title":{"rendered":"Reminiscing the year that was 2019"},"content":{"rendered":"<span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">A <\/span> <span class=\"rt-time\">3<\/span> <span class=\"rt-label rt-postfix\">min read <\/span><\/span><p><span data-contrast=\"auto\">The year 2019 was a record year for e-GMAT from a Product, Service, and customer success standpoint. More than 12,800 paying customers and 65,000 registered users logged into the e-GMAT platform.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><iframe loading=\"lazy\" style=\"border: 1px solid #1E90FF;\" src=\"https:\/\/www.youtube.com\/embed\/ixc0lIZMzzQ\" width=\"750\" height=\"420\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<p><span data-contrast=\"auto\">These paying customers watched\u00a0<\/span><span data-contrast=\"auto\">over\u00a0<\/span><span data-contrast=\"auto\">2 Million videos and solved<\/span><span data-contrast=\"auto\">\u00a0more than<\/span><span data-contrast=\"auto\"> 12 Million questions, spending 70 Million minutes <\/span><span data-contrast=\"auto\">in<\/span><span data-contrast=\"auto\"> total study time. During these 70M minutes of learning, our AI-driven platform <\/span><span data-contrast=\"auto\">provided<\/span><span data-contrast=\"auto\">\u00a0personalized feedback to these students 3M times. <\/span><\/p>\n<p><span data-contrast=\"auto\">This means that an average student\u00a0<\/span><span data-contrast=\"auto\">re<\/span><span data-contrast=\"auto\">c<\/span><span data-contrast=\"auto\">ei<\/span><span data-contrast=\"auto\">v<\/span><span data-contrast=\"auto\">ed<\/span><span data-contrast=\"auto\">\u00a0feedback more than 230 times on the platform &#8211; more feedback than\u00a0<\/span><span data-contrast=\"auto\">he<\/span><span data-contrast=\"auto\">\u00a0would have received\u00a0<\/span><span data-contrast=\"auto\">had\u00a0<\/span><span data-contrast=\"auto\">he<\/span><span data-contrast=\"auto\">\u00a0worked with<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">a\u00a0<\/span><span data-contrast=\"auto\">private tutor.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00a0A<\/span><span data-contrast=\"auto\">nd a<\/span><span data-contrast=\"auto\">ll these learning activities generated\u00a0<\/span><span data-contrast=\"auto\">more than<\/span><span data-contrast=\"auto\"> 40M page views on the e-GMAT learning platform.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0 Watch this video to know more<\/span><\/p>\n<h2>e-GMAT &#8211; Driven by Student Success<\/h2>\n<p><span data-contrast=\"auto\">While 70 million minutes of learning <\/span><span data-contrast=\"auto\">is<\/span><span data-contrast=\"auto\">\u00a0great, what matters is the kind of results\u00a0<\/span><span data-contrast=\"auto\">they<\/span><span data-contrast=\"auto\">\u00a0produced\u2026 which is why e-GMAT exists in the first place.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The year 2019 was phenomenal with regard to student success. For us,\u00a0 two metrics indicate student success <\/span><span data-contrast=\"auto\">&#8211;\u00a0 Reviews<\/span><span data-contrast=\"auto\"> and Debriefs. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\"auto\">Reviews<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">In the year 2019, we not only continued to be the most reviewed company on GMAT Club, but we increase<\/span><span data-contrast=\"auto\">d<\/span><span data-contrast=\"auto\">\u00a0our lead over the competition.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-26160 aligncenter\" src=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-reviews.png\" alt=\"e-GMAT reviews\" width=\"1917\" height=\"1070\" srcset=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-reviews.png 1917w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-reviews-300x167.png 300w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-reviews-768x429.png 768w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-reviews-1024x572.png 1024w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-reviews-1200x670.png 1200w\" sizes=\"(max-width: 1917px) 100vw, 1917px\" \/><\/p>\n<p><span data-contrast=\"auto\">With<\/span><span data-contrast=\"auto\">\u00a0more than<\/span><span data-contrast=\"auto\">\u00a0186<\/span><span data-contrast=\"auto\">0+<\/span><span data-contrast=\"auto\">\u00a0reviews, we now have twice as many reviews as the next reviewed company &#8211; Veritas Prep. In fact, we now have more reviews than Veritas Prep, Manhattan Prep<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0and\u00a0<\/span><span data-contrast=\"auto\">Magoosh<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">\u2013 the next three partners\u00a0<\/span><span data-contrast=\"auto\">&#8211;\u00a0<\/span><span data-contrast=\"auto\">combined.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-large wp-image-26205\" src=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-gmat-2019-reviews-1024x576.png\" alt=\"e-GMAT reviews in 2019\" width=\"840\" height=\"473\" srcset=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-gmat-2019-reviews-1024x576.png 1024w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-gmat-2019-reviews-300x169.png 300w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-gmat-2019-reviews-768x432.png 768w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-gmat-2019-reviews-1200x675.png 1200w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-gmat-2019-reviews.png 1920w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/p>\n<p>&nbsp;<\/p>\n<table data-tablestyle=\"MsoTableGrid\" data-tablelook=\"1184\">\n<tbody>\n<tr>\n<td colspan=\"2\" data-celllook=\"0\"><b><span data-contrast=\"auto\">Reviews<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">e-GMAT<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">1862<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Veritas Prep<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">909<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Manhattan<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">634<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Magoosh<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">305<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">TTP<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">176<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Empower<\/span><span data-contrast=\"auto\">\u00a0GMAT<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">166<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span data-contrast=\"auto\">Debriefs<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><img loading=\"lazy\" class=\"size-full wp-image-26158 aligncenter\" src=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-debriefs-Student-Success.png\" alt=\"e-GMAT debriefs - Student Success\" width=\"1917\" height=\"1068\" srcset=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-debriefs-Student-Success.png 1917w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-debriefs-Student-Success-300x167.png 300w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-debriefs-Student-Success-768x428.png 768w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-debriefs-Student-Success-1024x570.png 1024w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-debriefs-Student-Success-1200x669.png 1200w\" sizes=\"(max-width: 1917px) 100vw, 1917px\" \/><\/p>\n<p><span data-contrast=\"auto\">On the debrief front, the year 2019 was a milestone year\u00a0<\/span><span data-contrast=\"auto\">&#8211;\u00a0 a<\/span><span data-contrast=\"auto\">\u00a0record number of students credited their success to e-GMAT. This helped us become the most popular source<\/span><span data-contrast=\"auto\">\u00a0of student success on GMAT Club<\/span><span data-contrast=\"auto\">, leapfrogging Manhattan GMAT books for the first time.\u00a0<\/span><span data-contrast=\"auto\">In fact, if you look at the stats on GMAT Club<\/span><span data-contrast=\"auto\">,\u00a0<\/span><b><span data-contrast=\"auto\">29% percent of GMAT test-takers who use<\/span><\/b><b><span data-contrast=\"auto\">d<\/span><\/b><b><span data-contrast=\"auto\">\u00a0any form of preparation material credit<\/span><\/b><b><span data-contrast=\"auto\">ed<\/span><\/b><b><span data-contrast=\"auto\">\u00a0their success to e-GMAT.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<table data-tablestyle=\"MsoTableGrid\" data-tablelook=\"1184\">\n<tbody>\n<tr>\n<td colspan=\"2\" data-celllook=\"0\"><b><span data-contrast=\"auto\">Success Stories<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">e-GMAT<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">530<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Manhattan books<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">400<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Magoosh<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">270<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">EmpowerGMAT<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">170<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">TTP<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">80<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Others<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">340<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Total<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">1790<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span data-contrast=\"auto\">*Estimated based on the <\/span><span data-contrast=\"auto\">tagging<\/span><span data-contrast=\"auto\">\u00a0on GMAT Club\u2019s Share GMAT Experience forum.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Customer Success and Student Support<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><img loading=\"lazy\" class=\"size-full wp-image-26162 aligncenter\" src=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-support.png\" alt=\"e-GMAT support\" width=\"1927\" height=\"1073\" srcset=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-support.png 1927w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-support-300x167.png 300w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-support-768x428.png 768w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-support-1024x570.png 1024w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-support-1200x668.png 1200w\" sizes=\"(max-width: 1927px) 100vw, 1927px\" \/><\/p>\n<p><span data-contrast=\"auto\">Support is an integral part of our offering and our 10-person customer success team ensured that every reasonable doubt that our students\u00a0<\/span><span data-contrast=\"auto\">raised<\/span><span data-contrast=\"auto\">\u00a0was addressed. Our three support teams,\u00a0<\/span><b><span data-contrast=\"auto\">Subject matter, GMAT Strategy, and general support<\/span><\/b><span data-contrast=\"auto\">\u00a0responded to more than 30,000 student queries.\u00a0<\/span><b><span data-contrast=\"auto\">Ninety-five percent<\/span><\/b><span data-contrast=\"auto\">\u00a0of these queries were addressed in\u00a0<\/span><span data-contrast=\"auto\">fewer<\/span><span data-contrast=\"auto\">\u00a0than 24 hours.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-26161 aligncenter\" src=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Strategy-Support.png\" alt=\"e-GMAT Strategy Support\" width=\"1921\" height=\"1093\" srcset=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Strategy-Support.png 1921w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Strategy-Support-300x171.png 300w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Strategy-Support-768x437.png 768w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Strategy-Support-1024x583.png 1024w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Strategy-Support-1200x683.png 1200w\" sizes=\"(max-width: 1921px) 100vw, 1921px\" \/><\/p>\n<h3>GMAT Strategy Support<\/h3>\n<p><span data-contrast=\"auto\">Our GMAT Strategy team fielded 11,000 queries. They evaluated\u00a0<\/span><span data-contrast=\"auto\">and\u00a0<\/span><span data-contrast=\"auto\">provided feedback on numerous study plans, gave last-minute preparation tips to countless students<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0helping them prioritize their efforts and\u00a0<\/span><span data-contrast=\"auto\">maximize<\/span><span data-contrast=\"auto\">\u00a0their scores.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>GMAT Subject Matter Query Support<\/h3>\n<p><span data-contrast=\"auto\">Similarly, o<\/span><span data-contrast=\"auto\">ur Subject matter team resolved 13,000 queries in record time, ensuring that any gaps in your understanding, any doubts you had, were addressed. Many times, they made you question, building that higher level of understanding that empowers you to reach that 740+ scores.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3>General Support<\/h3>\n<p><span data-contrast=\"auto\">Last but not least, our general support team ensured that any general query, whether technical or otherwise was addressed. These guys worked tirelessly even on weekends to ensure that you were able to study uninterruptedly.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-26156 aligncenter\" src=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Technology-and-Methods-power-success.png\" alt=\"e-GMAT - Technology and Methods power success\" width=\"1919\" height=\"1063\" srcset=\"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Technology-and-Methods-power-success.png 1919w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Technology-and-Methods-power-success-300x166.png 300w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Technology-and-Methods-power-success-768x425.png 768w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Technology-and-Methods-power-success-1024x567.png 1024w, https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/e-GMAT-Technology-and-Methods-power-success-1200x665.png 1200w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/p>\n<h2><b><span data-contrast=\"auto\">Summary<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">In terms of customer success, t<\/span><span data-contrast=\"auto\">he year 2019 was a\u00a0<\/span><span data-contrast=\"auto\">breakthrou<\/span><span data-contrast=\"auto\">gh year<\/span><span data-contrast=\"auto\">\u00a0in which we<\/span><span data-contrast=\"auto\">\u00a0helped more students succeed than ever. This success was powered by\u00a0<\/span><span data-contrast=\"auto\">10 years of investment\u00a0<\/span><span data-contrast=\"auto\">in\u00a0<\/span><span data-contrast=\"auto\">course\u00a0<\/span><span data-contrast=\"auto\">design<\/span><span data-contrast=\"auto\">\u00a0and<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">technology<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">and\u00a0<\/span><span data-contrast=\"auto\">by your trust\u00a0<\/span><span data-contrast=\"auto\">in <\/span><span data-contrast=\"auto\">e-GMAT\u2019s methods<\/span><span data-contrast=\"auto\">. I want to thank all of you for your patronage and wish you a <\/span><span data-contrast=\"auto\">successful 2020.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The year 2019 was a record year for e-GMAT from a Product, Service, and customer success standpoint. More than 12,800 paying customers and 65,000 registered users logged into the e-GMAT platform.\u00a0 \ufeff\ufeff\ufeff\ufeff\ufeff These paying customers watched\u00a0over\u00a02 Million videos and solved\u00a0more than 12 Million questions, spending 70 Million minutes in total study time. During these 70M [&hellip;]<\/p>\n","protected":false},"author":74405,"featured_media":26211,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","ub_ctt_via":""},"categories":[3257],"tags":[],"featured_image_src":"https:\/\/e-gmat.com\/blogs\/wp-content\/uploads\/2020\/01\/hqdefault-1.jpg","author_info":{"display_name":"Payal Tandon","author_link":"https:\/\/e-gmat.com\/blogs\/author\/payale-gmat-com\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.1.1 (Yoast SEO v17.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reminiscing the year that was 2019 | e-GMAT Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/e-gmat.com\/blogs\/e-gmat-in-2019-reminiscing-the-year-that-was\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reminiscing the year that was 2019\" \/>\n<meta property=\"og:description\" content=\"The year 2019 was a record year for e-GMAT from a Product, Service, and customer success standpoint. 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